Terms of Service

Effective Date: May 28, 2026

These Terms of Service govern your use of the Cyber Excavation website, booking links, forms, resources, and services. By using our website or engaging with our services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using our website, booking a call, submitting a form, or engaging with any of our services, you agree to be bound by these Terms of Service.

2. Website Use

You agree to use our website only for lawful purposes and in a way that does not interfere with the security, functionality, or availability of the website.

3. No Client Relationship Until Agreement

Using this website, submitting a form, or booking a call does not create a client relationship, service obligation, deadline, or deliverable requirement. No work begins, no deadlines apply, and no deliverables are owed until a written agreement is in place.

4. Informational Use

Website content, consultations, calls, emails, and general discussions are for informational purposes only unless confirmed in a written agreement. We do not provide legal, tax, accounting, medical, insurance, financial, or investment advice.

5. Services and Scope

Services are defined in written proposals, service agreements, or statements of work. Website content, discussions, or calls do not constitute a final agreement.

6. Client Responsibilities

You agree to provide accurate information, timely feedback, necessary access, and appropriate permissions. You are responsible for reviewing all deliverables and maintaining secure accounts, permissions, and backups.

7. Acceptable Use and Data Restrictions

You may not upload or ask us to process sensitive or regulated data you lack authority to share. You may not use our services for illegal activity, fraud, infringement, or misuse of third-party data.

8. AI-Assisted Outputs and Human Review

AI-generated or AI-assisted outputs may be inaccurate or unsuitable without human review. You are responsible for reviewing, testing, approving, and deciding whether to use any AI-assisted outputs.

9. Third-Party Tools and Platforms

Our website and services may use third-party tools. We are not responsible for third-party outages, policy changes, account restrictions, or data practices. Your use is subject to their terms.

10. Confidentiality

We will use reasonable efforts to keep client materials and business information confidential, except as required by law, with your permission, or as needed to deliver services.

11. Client Materials

You retain ownership of materials, data, documents, and business information you provide. You grant us permission to review, process, store, and reference them to provide services.

12. Intellectual Property

You retain ownership of all materials and business information you provide to Cyber Excavation. After full payment, you own the final deliverables created specifically for you, unless otherwise stated in writing.

Cyber Excavation retains ownership of its pre-existing and reusable tools, templates, frameworks, methodologies, prompt structures, and technical knowledge. You receive a perpetual, royalty-free license to use any such materials included in your deliverables. Third-party software, platforms, and materials remain subject to their respective owners’ terms.

13. Payments, Deposits, and Cancellations

Payment terms are defined in proposals or invoices. Deposits and setup fees are non-refundable unless otherwise stated in a written proposal or invoice. Missed calls or late cancellations may result in rescheduling fees or delays.

14. No Guarantees

We do not guarantee specific business outcomes, revenue, savings, rankings, AI accuracy, or performance results. Results may vary based on many factors outside our control.

15. Limitation of Liability

To the fullest extent permitted by law, our total liability will not exceed the amount paid for the specific service giving rise to the claim. We are not liable for indirect or consequential damages.

16. Governing Law

These Terms are governed by the laws of the State of Washington. Disputes will be handled in the courts located in King County, Washington.

17. Separate Agreement Controls

If a separate written proposal, SOW, invoice, or signed agreement conflicts with these Terms, the separate written agreement controls.

18. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a new effective date. Continued use of our website or services after changes are posted means you accept the updated Terms.

19. Contact Us

Questions about these Terms may be sent to: support@cyberexcavation.com